Privacy.

Toevibe is a trading name of 香港楓葉營養生物科技有限公司, registered in Hong Kong SAR at Rm A25, 17/F, Jing Ho Industrial Building, 78–84 Wang Lung Street, Tsuen Wan, New Territories, Hong Kong. That company decides what is collected and why, and is who you contact about any of it: hello@toevibe.com.

• Your email address, and your company name if you enter one. The email is required — it is where your mockup and order updates go.
• Your order specification — product, material, packaging, size run, quantity, whether you want a sample, and any notes you write.
• Artwork you upload, and its original filename.
• Your confirmation that you hold the rights to that artwork, recorded with the order as the audit trail.
• A delivery address, when you give us one. There is no address field on this site — we agree delivery details with you by email or WhatsApp.
• Where you came from, if you place an order — the site that linked you to us and the first page of ours you saw. It is held in your browser's session storage while you look around, discarded when you close the tab, and written down only if you go on to order. Any web address it captures is trimmed to the site and page; the rest is dropped. We use it to know which channels bring buyers, never to identify you, and it is never sent anywhere else.

We never receive your card details.Card payment happens on Stripe's own hosted page. Stripe tells us the amount, whether it succeeded, and your email address — never the card number.

Images you load into the design studio stay in your browser. They are held in your device's session storage so a preview survives moving between pages, and they are gone when you close the tab. Nothing from the studio reaches our server unless you go on to place an order and attach the file.

Order records and uploaded artwork are written to a server we control — not to a third-party form service, spreadsheet or CRM. Records are kept as an append-only log, so what we hold about an order is exactly what happened to it.

We are a China-based manufacturer. Your order details and your artwork are handled by our team in China in order to make and ship your goods. That is worth knowing before you order.

Only the parties needed to take the payment and make the goods:

• Stripe — payment processing. Receives your email, the order reference, the amount and a one-line summary of the specification.
• Our production team and mill — your artwork and specification, so it can be made.
• Shipping carriers — the delivery address, so it can arrive.
• Our own team chat — a new order or a payment raises an alert there carrying the order details, so somebody picks it up promptly.

We do not sell your information, and we do not share it for anyone else's advertising.

This site sets no cookies and carries no advertising or cross-site tracking. No Google Analytics, no advertising pixel, no third-party cookie, nothing that follows you anywhere else.

We do count visits, with Cloudflare Web Analytics. It stores nothing on your device and builds no profile of you: it reports totals — pages viewed, which site linked to us, which country — and cannot single you out. That is why there is still no consent banner; nothing is being kept on your device to consent to. It does not run on payment, order or account pages.

We advertise on Meta. Those ads run inside Facebook and Instagram and do not send tracking here — if that ever changes, this page changes with it.

As long as the order needs: to produce and deliver it, to honour the 14-day defect window and any remake, and to keep the accounting records a business has to keep. Artwork from inquiries that never became orders is not kept longer than it takes to answer them.

Email hello@toevibe.com and ask to see what we hold, correct it, or delete it. Quote your reference (it looks like TV-260805-123) so we can find it. We aim to reply within one business day.

We will delete what we are not required to keep. Where a record has to stay for accounting or a live dispute, we will tell you that rather than quietly keeping it.

We update this page when what we do changes, not on a schedule. The date at the top is the last time this description stopped matching reality.